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FAQ

Thank you for your interest in The Matt Image online store!

Here are some answers to some frequently asked questions, however if you don't find the answers you are looking for please use the contact tab to get in touch with us.

 

Q: I live overseas, do you offer non stretched canvas options for easier shipping?

A: Yes we do! as to not clutter the store we do not list them however contact us with the print you are after and the size and we will get back to you with a non stretched canvas option, these can be posted to you in a secure postage tube and be stretched at your local framers.

 

Q: What can i expect from a finished canvas?

A: All Canvases are quality printed and stretched around a hard wood frame, ready to hang. All canvases have 'mirror print' on the wrap, this means that it looks like the image continues around the side of the canvas although you do not lose any of the image like traditional wrap, it looks great!

 canvaswrap.jpg

Q: What paper do you use for your prints?

A: All prints are printed on Kodak Endura Premium stock, ready to be framed.

 

Q: Do you offer framing?

A: At present we do not offer framing as there are so many different frame sizes and style to choose from, we feel it is important to visit your local framing shop and have fun choosing yourself!

 

Q: What is the deal with three panel canvases?

A: Three panel canvases offer a different look, splitting the image up into three vertical panels instead of one big one to create a modern and more spacious look. All three panels have the mirror wrap on them which means you don't lose any of the image to wrapping.

 

Q: Will my print or canvas look exactly like what i see on your website?

A: The greatest care is taken to ensure high quality images with vibrant colours, however please use the images on this site as a guide, all images are edited on a system with a monitor which is colour calibrated every month to produce the best image when going to print and to look the way the photographer intended. The monitor in which you are viewing this web site may display colour and brightness differently.

 

Q: Help my brain works in inches!

A: No problem friend of the old world! here is a conversion chart for our print sizes :)

Mega Canvas -     114cm x 76cm    = 44.9 x 29.9 inches

Large Canvas -     101cm x 68cm    = 39.8 x 26.8 inches

Medium Canvas -   76cm x 50cm     = 29.9 x 19.7 inches

Large Print -         91cm x 61cm     =  35.8 x 24 inches

Medium Print -       76cm x 50cm    = 29.9 x 19.7 inches

Regular Print -       50cm x 34cm     = 19.7 x 13.4 inches